Policies & Procedures

We are pleased to announce; we will be Reopening on June 1st, 2020.

To reopen & provide the safest environment possible, we ask that you help us by following a few procedures in the upcoming weeks.

 

*To stay in line with HIPPA & CDC compliance, you will be asked to fill out a new client intake form and a Covid19 screening. These will be emailed to you prior to your appointment. Please fill out and it will be saved to your account.

When possible, please pay for your services online to help reduce hand to hand contact.

*Arrive no earlier that 10 minutes for your appointment. We will have additional sanitation procedures and may not be available sooner. Front door will remain locked.

*NO WALKINS – Essentially Massage is by appointment only.

*Please use a clean mask when you arrive.
*Wash hands upon entering the clinic.

HEPA filtration systems have been added to the office. This is to reduce airborne contaminants.

Early morning appointments will be reserved for those with compromised immune systems or those that fall under the ‘High Risk’ category.

Thank you for your patience and loyalty.

Cancellation Fee:

-  A minimum of 24 hour notice is required for cancellation to avoid charges you MUST CALL and cancel or reschedule your appointment
 

-  Less than 24 hour notice may result in 50% charge of scheduled appointment unless we can fill the time with another client
 

-  Less than 2 hour notice or No-show WILL result in charges for the full session or package session.

Call us at (763) 528-8557

ARE YOU ILL?
Clients with Covid19, flu or colds will not be permitted to receive therapy. Please cancel your appointment immediately. Note: We understand you may wake up on the day of your appointment feeling under the weather. Please let us know right away.

PLEASE arrive no more than 10 minutes to your appointment. If you arrive at or after your scheduled time, we will not be able to extend your session

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